35. Airbnb 101: How to Handle Damages Caused by Guests
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How to Empower Your Guest to Clean Up Damaged Items
"I always have a bucket in case a leak springs, obviously a plunger, some sort of stain remover for the carpet," she says. "Empower your guests if there is something damaged to at least be able to clean it up." If you're pet friendly, maybe supply some stain remover there in your phone,. That's a good idea. And at the beginning of the episode, I said things get broken. Leave a dustpan and a broom!"
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