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ServiceNow Series E41: Kenny Hosey, VP of ITSM at Corsica Technologies

The Alldus Podcast - AI in Action

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Building a Great Service Team

Jadte: We've tried various different approaches with thisand we've taken people from other teams that have no i t s m experience, that maybe have just done the service desk work. And we've also brought thvery experienced people with years of experience in these different practices. The thing we've found most successful is its finding people that are hungry to learn, and then also finding people who will fit a family culture we've created.

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