Navigating the Challenges of Measuring Software Engineering Programs

This week we’re joined by Gail Carmichael, Principal Instructional Engineer at Splunk. At Splunk, Gail’s team is responsible for improving developer onboarding, which they do through a multi-day learning program. Here, Gail shares how this program works and how they measure developer onboarding. The conversation also covers what instructional engineers are generally, and how Gail demonstrates the impact of her team’s work. 

Discussion points:

• (1:16) The Engineering Enablement & Engagement Team at Splunk
• (8:01) What an Instructional Engineer is
• (14:36) The developer onboarding program at Splunk
• (16:05) Components of a good onboarding program
• (21:11) Why having an onboarding program matters
• (28:17) Measuring onboarding at Shopify (Gail’s previous company)
• (31:39) Measuring developer onboarding at Splunk

Mentions and Links

• Connect with Gail on LinkedIn
• Download the report on Developer productivity metrics at top tech companies