4min chapter

Cold Call cover image

How Japan’s Recruit Holdings Regained Trust after a Scandal

Cold Call

CHAPTER

Recruit's Culture of Autonomy and Autonomous Decision Making

Recruit has a culture of autonomy, autonomous decision making. And the employees actually ended up feeling like, we want a role in trying to make this right. Recruit gave the company about six months to live, but they were willing to try to recover the company and to the company's problem their own. They also created a whole programme to help people leave with e retirement bonuses in order to have new people come in.

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