Transformative Impact of Connectivity and Context-Aware Experiences in Omnichannel Retail

A world where customers can buy everything they want, whenever and wherever they want isn’t 100% there—but it’s pretty close. And perhaps no company has been up for that challenge as much as Lowe’s.

In this episode of The Restless Ones, I had the chance to sit down with Seemantini Godbole, EVP and CIO of Lowe’s Companies, Inc., whose early start as an engineer has fueled problem-solving throughout her career. From helping customers prepare for projects via virtual appointments and designs, to making sure their local stores have the physical products needed to complete them, Seemantini is arming Lowe’s teams with the technology solutions to infuse more joy into home improvement without the usual friction.

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