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30: MULTI MILLION $$$ CONTRACTOR PLAYBOOK W/ LES O'HARA

OWNR OPS Podcast

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Operational Excellence in Contracting

This chapter explores the effective operational strategies of a successful contracting business, emphasizing customer relationship management and the critical roles within the organization. It details the processes for handling sales coordination and project management, from lead generation to estimates, while highlighting the importance of collaboration between sales and production teams. Additionally, it discusses the need for various dedicated roles, the use of technology, and the benefits of outsourcing certain tasks to enhance business efficiency and growth.

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