Evolution of Payment Services and Strategic Partnerships

The chapter explores the changing landscape of electronic payments, focusing on Square’s expansion into serving larger businesses with innovative solutions like APIs for on-the-spot commerce. It discusses Square's strategic decision-making regarding acquisitions and partnerships to enhance their ecosystem, emphasizing the evolution from wanting to control the entire experience to collaborating with the right partners. Additionally, the chapter delves into the evolution of a financial service app to offer banking services, highlighting the focus on serving the underbanked population and the unique feature called Boost for in-the-moment savings.