2min chapter

VUX World cover image

How Salesforce are using LLMs with Greg Bennett

VUX World

CHAPTER

The Importance of Conversational AI

When you're designing generative language experiences, it is a design task. The design piece doesn't just go away because this thing can produce language. What are the relationships we are trying to engender? That is a much more complex task than determining whether or not all right should be one word or two.

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