How to Soften Your English

There's absolutely a time and a place to be direct at work. But sometimes it can be too much, especially when you are engaging with people or working with people that are from certain cultures. The British working culture would be one of them. People from the UK tend to be slightly less direct than other cultures. So it's important to know how you can switch it up if you need to. It's like an additional tool in your toolbox. You don't have to use it all the time, but you may need to use it when you're navigating something sensitive.