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StoryShots Book Summary and Review of The Five Dysfunctions of A Team by Patrick Lencioni
Patrick Lencioni's Perspective
Patrick Lencioni is an American writer of books on business management, particularly about team management. He is the founder and president of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and their teams. Patrick has supported organizations ranging from Fortune 500 companies and high-tech startups to universities and nonprofits. Lencioni is the author of 11 best-selling books, including The Advantage and The Ideal Team Player.
Introduction
The Five Dysfunctions of a Team is a fable-based story of Kathryn Petersen, the new CEO of DecisionTech. She joins a company that has a more experienced and talented executive team than any of its competitors. They have more cash, better technology, and a more powerful Board of Directors. That said, they are behind their competitors in terms of both revenue and customer growth. After meeting with the Board, Executive Team, and staff, she identifies the team's dysfunctions.
StoryShot #1: Trust Is the Foundation of Success
Lencioni outlines that an absence of trust is the most significant barrier to team success. Trust and loyalty are an integral part of any team. Just imagine how violent gangs require their new members to kill to establish trust and loyalty. In more professional environments, trust allows team members to feel comfortable in accepting their weaknesses and vulnerabilities. So, without trust, it is unlikely that team members will bring innovative ideas or challenge authority. Both of these are required for considerable improvement to occur. Lencioni concludes that a team without trust is merely a group of people who feel they need to be right and aren't willing to take any risks.
Trust is also crucial for effective teamwork. Trust allows team members to communicate healthily and openly. They are then better equipped to solve complex solutions far quicker. Instead of beating around the bush, the team gets straight to the issue at hand. Without trust, these issues will be left undiscussed and decisions will only include a select few's opinions.
StoryShot #2: Avoid Deliberately Fostering Mistrust
StoryShot #3: How You Can Build Trust
StoryShot #4: Peer-to-Peer Accountability Requires Transparent Performance
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DISCLAIMER: This is an unofficial summary and analysis.
First published on 22/4/2021.
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