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10min chapter
Here’s to mucking about!
Nerdette
The Complex Use of Exclamation Points in Professional Communication
This chapter delves into the societal pressures on women to balance friendliness and professionalism in written correspondence, specifically focusing on the use of exclamation points. It explores how punctuation can be gendered, impacting perceived likability and professionalism, and discusses the similarities between using exclamation points and vocal commands. The conversation also reflects on historical shifts in communication norms and the evolution of technology on interpersonal interactions.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode