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706: Building the Skills to Prevent, Manage, and Resolve Conflict with Jeremy Pollack
How to Be Awesome at Your Job
Ten Essential Communication Skills for Resolving Conflict
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In order to have more of those positive conversations and outcomes, you outline ten essential communication skills for resolving conflict. And i'm curious, it might be dricky to go through all ten in the time we have available. But but what's maybe a couple that you think are ar supereasy to improve with a couple quick practices or tactics that make a big difference? Ok, so one skill that i think is really important, that i include in pretty much every training and coaching programe that I deliver, is called validation. So this is a form of reflective listening. The next part is i solution, which is a collaborative process. It shouldn't just be a sort of unilateral where
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