The Keys to a Better Customer Experience

When you start looking at the the experience that people have from the moment they either arrive at your establishment or they push submit on their online digital product, it's often a breakthrough just from experiencing it differently. You've got a core objective, which is to deliver the result that your client is buying whatever it is that they're buying from you. And then all of these things take foresight, you know, you have to kind of think ahead of what is your objective along that timeline. It might be a strategic objective, something that's measurable, right? If you don't do anything if you just give people menus and you come and say, Hey, what do you want? Then that