Social scientists could have been mobilized from the beginning, making a plan for when you had it. I would have called fred smith, but i fed ax. Friction in human relationships is what makes people understand each other. You can't live in a surveillance society and expect it to be a democratic society. There's no intimacy without privacyif if you scrape my date, i'm afraid to speak up without my speaking up. These are all things that stand in front of us that we have to fix. And they have nothing to do wthwith technologists getting things friction free with their programming.