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384 Fans First by Jesse Cole

The Marketing Book Podcast

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The Importance of Creating Fans

A family bought a Chick-fil-A because they had a special ticket deal. They sat on the parking lot in 100 degree heat, ate their sandwiches and decided to leave. To this day, you can come into any Savannah's game and bring food or drinks. "We're going to try to create fans and not push back right away," he says.

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