
QC #24: Emotional product design
Quick Coffee
00:00
The Importance of Building Trust
The importance of building trust first, it takes time as we've just like kind of discussed. Trust formula is combination of credibility, reliability and intimacy above the self orientation of the user. It's extremely hard to build a product where there's like some sort of a scammy company behind it, right? And if it doesn't, people lose trust.
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.