3min chapter

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Best of IdeaCast: Saying No to More Work

HBR IdeaCast

CHAPTER

Are You Making People Say No to You?

In your research, wey were just like, oh, that just is like nails on a chalkboard. Why would no one ever try to say no that way? Like, what should we be avoiding? I think being more and more gard about taking the thankless things. A lot of times people get asked repeatedly to do things that end up feeling thankless. But it's acturally not doing the organization any favors by solving a problem that no one else can ever solve.

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