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The Community-Led Growth Show - Episode 08 w/ Grace Cheung, Social Media & Community Manager at Lattice.
The Community-Led Growth Show
How to Build a Community on Slack
Community managers know slack isn't the best for building community, unless you can pay for analytics and all that stuff. So we decided instead of adding a forum or switching over to a forum that we were going to create a database with the frequently asked questions. We want to make sure we're putting the right content in front of our audience that is going to make their work lives easier.
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