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After The L&D Handbook With Michelle Parry-Slater

The Learning & Development Podcast

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How to Create Friction-Free Employee Experiences

I remember some work I did with Adam Harwood when he was at ASOS many years ago. And in a way to increase digital adoption or digital learning adoption there, we had to rethink how it was going to be framed. So again, it's similar to what you've described with Channel 4. It is exactly that. You're playing into the language of the business. They don't want to talk about learning. No one's really interested in learning except that L&D people are sorry to this point. Learning doesn't always happen when it's just kind and soft and nice. We have to be a little bit careful about what we do get involved in. But when it is

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