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Guillermo Corea, Managing Director at SHRM, discusses HRTech and how AI is helping employees
AI and the Future of Work
The Importance of Empathy in the Workplace
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"I often say you never want to be in the wrong side of innovation," he says. "People with a high level of EQ are going to, I think, do much better than people who can't really communicate or talk with people." The pandemic has made him realize how important it is for people to be empathetic and not jump to conclusions about other people's situations. He also believes that organizations that truly value diversity tend to do better financially.
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