Prodity: Product by Design cover image

The Power of Visual Thinking in Product Management with Christoph Steinlehner

Prodity: Product by Design

CHAPTER

Bridging Internal Focus and Customer Insights through Journey Mapping

This chapter explores the importance of aligning internal team dynamics with external customer expectations. It introduces customer journey mapping as a practical tool to visualize the customer experience and enhance team responsibilities.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner