How Do You Get People to Rethink Their Views?

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Bob Greene: Facebook has gone through a lot of soul searching about the content they have available on their platform. How do you get people in those situations to rethink the potential negative repercussions before they become cataclysmic? Greene: I think we need a mechanism to make sure that algorithms are not rewarding outrage and falsehood over truth and evidence.

As we grapple with pandemic-charged change in business and as a society, we’ve become more fractured, more divisive, and more vulnerable. Adam Grant, best-selling author and professor at the Wharton School, argues that recognizing what we don't know is the key step on the road to insight, competitive advantage, and community peace. In his new book, "Think Again," Grant illuminates why taking a fresh look at our assumptions, about others and about ourselves, is such a powerful tool. His in-the-trenches research – from Silicon Valley's halls of power to the beliefs of anti-vaxxers – provides actionable advice for all of us.

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