Delivery partner scale, fraud types and disputes

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(00:00) - Intro
(05:27) - Who is Deepinder Goyal?
(07:02) - Childhood bullying
(10:18) - Does stammering still bother him?
(20:34) - One incident where he got very lucky
(23:46) - Relationship with his parents
(26:01) - One thing he wasted money on
(27:45) - What cheating in childhood taught him
(30:24) - IIT coaching in Chandigarh & feeling out of place
(35:35) - Friendship with Albinder
(46:41) - Doubts about Zomato’s success
(55:16) - Athlete mindset vs vulnerable leadership
(1:01:33) - The cost of working alongside Deepinder
(1:04:16) - Views on the right to disconnect bill
(1:09:16) - Balancing peace and obsession
(1:13:24) - Why five co-founders left within four years
(1:29:18) - Why he hurts people intentionally
(1:32:39) - Complacency after the IPO
(1:37:27) - Firing himself and the role of teamwork
(2:04:35) - Shark Tank as a business decision
(2:11:13) - Acquiring Blinkit
(2:18:03) - His views on Zepto
(2:23:42) - His inhuman side
(2:26:07) - What is AI karma?
(2:26:55) - Random firings
(2:29:28) - Fake promises made to employees
(2:30:27) - Gig workers hired and removed every month
(2:31:47) - Zomato salesperson’s story
(2:35:55) - Number of people terminated monthly
(2:37:29) - Why 5,000 people are terminated every month
(2:52:23) - How much gig workers earn through Zomato
(2:52:48) - Accusations of worker exploitation
(2:57:01) - Truth behind 10-minute delivery
(3:01:42) - What needs improvement for delivery partners
(3:05:13) - Reasons behind delivery partner deaths
(3:06:08) - Protocol when a delivery partner dies
(3:08:21) - Food delivery startups are not innovative, says MP
(3:10:39) - Paying ₹20 lakh for a Chief of Staff role
(3:31:39) - Story of Temple & Continue
(4:11:41) - What Brain Flow measures
(4:13:23) - Deepinder’s responsibility
(4:15:06) - Conflict between Zomato and Deepinder’s research
(4:16:47) - Promoting an unhealthy food culture
(4:21:25) - His views on ego & insecurities
(4:34:56) - BTS
(4:36:18) - Outro

In today’s episode, we have Deepinder Goyal, Founder and CEO of Eternal, the parent company of Zomato, Blinkit, District, and Hyperpure. He’s also the founder of Continue Research, Temple, and LAT Aerospace.Subscribe for more such conversations!

Follow Deepinder Goyal Here:

Instagram: https://www.instagram.com/deepigoyal/

LinkedIn: https://www.linkedin.com/in/deepigoyal/⁠

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Raj Shamani is an Entrepreneur at heart that explains his expertise in Business Content Creation & Public Speaking. He has delivered 200+ speeches in 26+ countries. Besides that, Raj is also an Angel Investor interested in crazy minds who are creating a sensation in the Fintech, FMCG, & passion economy space.

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About Figuring Out

Figuring Out Podcast is a Candid Conversations University where Raj Shamani brings raw conversations with the Top 1% in India.