This chapter explores the crucial role of effective onboarding in creating a cohesive and knowledgeable engineering team, particularly in remote work settings. It emphasizes the need for a comprehensive understanding of the company's systems and processes to integrate new hires successfully. Furthermore, it delves into the methods of measuring the impact of developer onboarding through feedback collection and assessment strategies.
This week we’re joined by Gail Carmichael, Principal Instructional Engineer at Splunk. At Splunk, Gail’s team is responsible for improving developer onboarding, which they do through a multi-day learning program. Here, Gail shares how this program works and how they measure developer onboarding. The conversation also covers what instructional engineers are generally, and how Gail demonstrates the impact of her team’s work.
Discussion points:
- (1:16) The Engineering Enablement & Engagement Team at Splunk
- (8:01) What an Instructional Engineer is
- (14:36) The developer onboarding program at Splunk
- (16:05) Components of a good onboarding program
- (21:11) Why having an onboarding program matters
- (28:17) Measuring onboarding at Shopify (Gail’s previous company)
- (31:39) Measuring developer onboarding at Splunk
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