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Charles Duhigg: How to Unlock the Secret Language of Connection

The Rich Roll Podcast

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Navigating Communication in a Digital Age

This chapter explores the differences between face-to-face and online communication, highlighting how interactions can shift from meaningful to contentious without proper understanding of digital cues. It emphasizes the impact of small behavioral changes, such as expressing politeness, on improving online conversations. Additionally, personal experiences in transformative environments like rehab showcase how openness to change and vulnerability can enhance authentic connections, even in the context of difficult discussions.

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