Gradient Dissent: Conversations on AI cover image

Aaron Colak — ML and NLP in Experience Management

Gradient Dissent: Conversations on AI

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Is It a Customer-Specific Model or a Universal Model?

We have two types of models. One is what we call as universal models. These are models that work for all customers the same way, irrespective of who's sending the data. But we have also customer-specific models. We can envision a future where we can totally completely let customers give feedback and contribute to the train these models. This is more on the thinking right now. There is no concrete plans or commitment on that one.

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