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How to Ask Questions and How to Answer Questions
Knowing what problem you're trying to solve, that's a good question just to ask people. If you weren't writing an automated test, how would know if it was working or not? I don't know. Well, then you can't write an automate. You have to get past the i don't know first, and then we can talk aboutow, how you can automate that. And knowing how to help our requesters ask better questions of us helps us deliver better solutions.