Workplace Scenarios ๐ท Role Plays for Practical English [948]
Luke's ENGLISH Podcast - Learn British English with Luke Thompson
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Navigating Customer Service and Corporate Change
This chapter features a humorous role-playing exercise between a customer and a store assistant searching for camouflage trousers, highlighting the challenges and comedic aspects of customer service interactions. It transitions into a more serious setting as the speakers simulate a business meeting about a merger with a local drum shop, addressing employee concerns such as job security and work environment. The contrasting tones of playful dialogue and tense corporate discussions showcase the complexities of communication in different contexts.
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