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60 seconds OR She dies | A conversation with a Hostage Negotiator | The Basement w- Tim Ross #044
The Basement with Tim Ross
How to Address Counterproductive Behavior
"I'm amazed at how many people will let counterproductive behavior persist before they even address it," he says. "Any time someone's behavior or statement does not line up with the realities of the environment, you should always go, I'm missing something emotional on that side"
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