Yes, Those Locked Shelves Are as Pointless as You Think
Big Take
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The Impact of Retail Lockup Practices on Sales and Customer Experience
This chapter explores the rise of retail lockups as a strategy to prevent theft and its negative impact on sales and customer experience. It examines the evolution of this trend from the mid-2000s to the post-pandemic era, considering the societal factors driving this practice and its implications for both consumers and businesses.
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