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Succession Problems (Who Wants to Be a Manager?) 6 | 14

Radical Candor: Communication at Work

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Navigating Emotional Labor and Managerial Challenges

The chapter delves into the importance of emotional labor in management roles, emphasizing the dual role of providing emotional support and maintaining accountability. It explores how personal challenges can impact a manager's ability to plan for the future, leading to a shift towards immediate needs and trauma support. The discussion also addresses the challenges faced by middle managers, including loneliness, communication difficulties, and increased responsibilities post-pandemic.

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