Dave: Bill, this has been an incredible conversation. One of the biggest things that's helped me as a manager and a leader over the years is to approach and work with all colleagues from a position of care,. And I wanna care about the people I'm working with, but I can't sugarcoat or cut short of directness because there's too much at stake with business. The skills that make the difference are communication, relationship, and emotional management. That's great advice and a great place to end it.

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