Is Knowledge Management an Important Process?

There is no such thing as one and done. There's just something about a person's longevity within the position that is really... It just hurts to lose them. I don't think there's any amount of documentation that gets rid of that. You just feel it. Another bit that we do, a three-person team, you could almost have a firm ... A firm is essentially transacting in information and there are costs to make those transactions. That's why it's transacting. The guy that came up with it, he won a Nobel Prize, he's an economist. He's out of Chicago,. which is probably like your favorite econ city, you know, the University of