Acquired cover image

Starbucks (with Howard Schultz)

Acquired

CHAPTER

Navigating Growth and Challenges at Starbucks

This chapter explores the global expansion of Starbucks, particularly its rapid growth in China during the 2010s, highlighting challenges in adapting to local tea-drinking culture and engaging communities. It reflects on leadership transitions, especially during the COVID era, and the importance of prioritizing employee well-being amidst scrutiny. The discussion emphasizes the balance between maintaining a positive company image and upholding core values of compassion and empathy.

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