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Starbucks (with Howard Schultz)

Acquired

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Navigating Growth and Challenges at Starbucks

This chapter explores the global expansion of Starbucks, particularly its rapid growth in China during the 2010s, highlighting challenges in adapting to local tea-drinking culture and engaging communities. It reflects on leadership transitions, especially during the COVID era, and the importance of prioritizing employee well-being amidst scrutiny. The discussion emphasizes the balance between maintaining a positive company image and upholding core values of compassion and empathy.

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