15min chapter

Wisdom From The Top with Guy Raz cover image

Leading Through a Perfect Storm: Carnival's Arnold Donald

Wisdom From The Top with Guy Raz

CHAPTER

Navigating Crisis and Fostering Diversity

This chapter explores the challenges faced by a major cruise line in 2013, focusing on crises that affected its reputation but revealed the resilience of its loyal customer base. It emphasizes the importance of changing perceptions about cruising while advocating for diversity in leadership and decision-making to overcome industry hurdles. The discussion highlights how adapting to challenges and fostering an inclusive corporate culture can drive innovation and improve customer experiences.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode