19min chapter

Work For Humans cover image

Dangerously Incompetent: How AI and Robots Are Deskilling the Workforce | Matt Beane

Work For Humans

CHAPTER

Meritorious Defiance and Skill Development

This chapter explores the concept of 'meritorious defiance' through a case at Hewlett-Packard, where innovative, unauthorized actions led to significant success. It emphasizes the balance of productivity and skill development within structured learning environments, contrasting effective individualized instruction with 'helicopter teaching.' The discussion highlights the role of AI and technology in enhancing skill mastery and fostering environments that support both immediate productivity and long-term employee growth.

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