Most business owners really feel like impostors when it comes to developing the systems. The only way that you can identify holes in the system is if you built em from fuck and scratch, yokow. So don't be afraid of wherea you start. We did most of our shit on excell, ok. And so what you need to do is you need to evaluate whatever you do, ok, whether you're selling something or servicing something, or whatever. Start with what a successful transaction would look like, step to step, by step,. By step by step, and right out the conversation exactly how it would happen if it was fucking perfect.