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Architecting a New Era of Community, with Blacksky’s Rudy Fraser

Dot Social

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Building Trust in Digital Moderation

This chapter explores the significance of trust in digital services and how system design can enhance user confidence. It discusses the concept of 'lazy trust' and the challenges of community moderation in balancing user expectations and content freedom. Innovative solutions like AI filters and reply gates are examined, aiming to empower users while maintaining effective moderation across platforms.

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