Service-as-a-Software: The Future of the Agent and Human Workforce
ASU+GSV Summit Sessions
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Navigating the Future of Work
This chapter explores the integration of generative technology like ChatGPT and Copilot into the workplace and its impact on productivity and employee satisfaction. It emphasizes the necessity for employees to upskill to adapt to these changes, presenting technological advancement as an opportunity rather than a threat. The discussion also addresses the evolving role of humans in the workforce and the collective responsibility of society to ensure meaningful work amidst increasing automation.
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