The Hidden Costs of Meetings

This is a rebroadcast. The episode originally ran in February 2020. Dr. Steven G. Rogelberg is a professor of Organizational Science, Management, and Psychology at UNC Charlotte. The author of The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance, he is a distinguished scholar addressing issues such as team effectiveness, leadership, engagement, health and employee well-being, meetings at work, and organizational research methods. The book is a culmination of 15 years of research and thousands of surveys and interviews. It’s a collection of evidence-based insights and represents a strategic approach that leaders and organizations can take that’s highly practical and accessible, but also strongly based in science. In this interview, Steve talks with Kurt about applying the insights from his book to improving meetings in the Church environment. This presentation of this episode was originally included in the Meetings With Saints Virtual Conference, which is now part of the Core Leader Library. Links The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance StevenRogelberg.com There is already a discussion started about this podcast. Share your thoughts. Watch on YouTube Read the transcript of this podcast Get 14-day access to the Core Leader Library Highlights 5:00 We know one thing but tend to do a different thing, but there is no formula for meeting success. Instead the key is making good choices, which is more empowering.7:00 Steve’s experience with members of the Church8:15 The cost of meetings is underestimated11:00 Being self-aware as a meeting leader: stewardship and making changes13:40 Things to reflect on that are signs that there needs to be improvement14:30 Start with a quick survey, then work on the little things and assess later17:00 Talking as the leader vs. leading the discussion20:00 Transparency and honesty allows you to lead from the back or the front in a genuine way21:10 Three phases of the meeting: planning/designing, facilitating, and post-meeting activity21:50 Planning a meeting is not time consuming and has a high return on investment23:45 Taking a “pre-mortem” moment before the meeting25:00 Agendas are a hollow crutch: what matters most is what is on that agenda and how it is facilitated Frame the agenda as a set of questions to be answered Allow other people to different agenda items Put the most important/compelling issues first 30:10 Parkinson’s Law: Work expands to fill whatever time is allotted How much time should it take? Dial it back a bit and create time pressure Volunteer time is a precious gift: build trust by respecting it 35:00 Combating minutiae in meetings by making meeting time incredibly purposeful38:00 Councils and update meetings What is a good update? Decide and then put people on the clock Silent updates via a shared document 41:20 Silence in a meeting is a way of engaging people44:25 Technology in a meeting: multitasking is a symptom of a bad meeting Keep meeting minutes in real time on the screen instead of a powerpoint People focused on their phones is actually feedback 47:00 Avoiding the meeting that should have been an email Recording your voice with the message you want to give and sending it out Start the meeting with questions about the message(s) you sent out 49:30 Presentations in meetings: have the person write their ideas in a document, then discuss it in the meeting51:30 Where to find his book and research on the science of meetings The Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints' mission to help Latter-day Saints be better prepared to lead. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Julie Beck, Brad Wilcox,