2min chapter

The Joseph Carlson Show cover image

Innovation Doesn't Matter (Here's Why)

The Joseph Carlson Show

CHAPTER

AI and the Future of Quick Service Restaurants

Wendy's has been working with Google to tweak its large language model for keywords and phrases specific to the menu ordering. The company's milkshakes are known as frosties, but some customers might refer to them as milkshakes. Other Wendy's slang includes Biggie bag is also being integrated into the chatbots vocabulary.

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