You're a Lay Officer, and I'm Not All Over the Map Yet.

People can argue with what we sy, but they're less likely to challenge how we feel. When i shift the dynamic of the conversation from blame to emotion, or from judgment to description, that is the moment when you feel a little less assaulted by my feedback. And then finally o get to the prompt. Here's where feedforward is so powerful, pete, because this is where we operationalize that mirror holding for listening and learning. Let's give it a location, and let's talk about the contact,. Where feed forward really starts to show its magic with this rap approach.

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