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2min chapter
Journey to Seamless Mobile Checkout and Shipping Success with Rainbow Shops' David Cost
The Frictionless Experience
Addressing Urban Package Theft with Secure Pickup Solutions
This chapter explores the challenges of package theft in urban areas and introduces FedEx Hold It Location as a solution for secure package pickups. The implementation of this service led to a remarkable 75% reduction in losses from theft, highlighting the need to align services with customer needs.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode