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Communication in the Mission Critical Team Institute
When we're in a situation right when life or death is on the line, you're going to expect information to be structured in a very different way. There's a disconnect between our mental models of, are we critical, or arwe routine? And that's when a bunch of friction happens. We need rituals and ways set up were able to communicate. If i can't get it, team leads. Struggling with i v, consider alternate sight. Write. One of the big strengths of this is that it allows us to focus our minds in these moments and focus our team onto the most important problems first.