Internal Issues That Could Have Caused the 20% Drop in Rides

internally, you could be asking questions like, did we change our metric platform. In the last two weeks, maybe that was why we ended up having this veil drop. Another thing you could ask is customer service. Is there anything in terms of a spike that we have been saying internally among the customer service reports that have indicated? Maybe for example, customers getting blocked or maybe there's some safety issues that have been going on that caused this 20% drop. Quite suddenly. So these are just again to some examples of many different buckets that you could be assessing and using to determine whether or not there were any internal issues that I'm going to point towards the drop in rides.