Enhancing Patient Experience Through AI

This chapter discusses the critical role of operational elements in hospitals aimed at improving the patient-consumer experience, emphasizing the importance of rigorous testing for AI tools. Recent regulations and surveys underscore the need for transparency and accountability in healthcare technology, particularly for ensuring equitable and effective patient care. The dialogue navigates challenges related to resource allocation, health equity, and the future of AI in healthcare, advocating for policies that support thorough AI evaluation processes.