Retail Gets Real cover image

303. Steve Dennis on what makes a remarkable retail business

Retail Gets Real

CHAPTER

The Role of Channel Integration in Sears

I believe Sears was the first retailer to pass $100 million in online sales, which was probably about 1998. Amazon Zoom passed us pretty quickly and Walmart, I think got to a similar level. It's just interesting why it's taken so long for people to wake up to it.

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