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Evolving Email Etiquette
This chapter examines the nuances of email communication in business settings, highlighting the shift from formal to more casual tones based on the relationship with the recipient. It discusses the effectiveness of specific phrases and the role of AI in crafting emails, while contrasting traditional email etiquette with the informal nature of messaging platforms like Slack. The chapter emphasizes the importance of building relationships through repeated interactions and maintaining a balance between professionalism and a conversational tone.