“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies cover image

Getting to the Bottom of Skill Shortages, Burnout & Engagement: Kristy McCann Flynn, SkillCycle CEO

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

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Navigating HR Challenges and Employee Engagement

This chapter explores the frustrations faced by HR professionals in handling repetitive employee issues and the boundary between HR responsibilities and therapy. It emphasizes the importance of addressing communication problems in the workplace and connecting employee complaints to business strategy for improved engagement and performance. The discussion also touches on the significance of using engagement surveys effectively to understand employee sentiments and drive positive changes within the organization.

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