
Handling Difficult Conversations in the Medical Field with Zwade Marshall MD, MBA
Negotiate Anything
00:00
Don't Interrupt - That's a Great Mind Set Tip
Everybody knows they shouldn't interrupt, but we do it anyway. So let's break down just some mind set tips that people can keep in mind when it comes to not interjecting on every single point that you disagree with. If you give them the ability to speak and make their positions known fully, then at the time that you create your response, you're not just responding to a point, but you can dismantle the entire construct. It creates an overall more positive impression from the patient's perspective. Absolutely.
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